De slimme urban e-bike, gebouwd voor vrijheid, afgestemd op de stad en aangedreven door 135 jaar vakmanschap.
RETURNS
Returning a home delivery order
This is how it works
Contact Customer Service via e-mail (support@raleigh.co.uk) or phone (0121 500194) to notify us of your return. Make sure you do this within 30 days from the delivery date of your order as determined by the courier delivery reports.
Our customer service team will provide you with a returns number and arrange a collection slot.
Securely repackage your item(s) into their original packaging in time for the collection slot. If the original packaging is no longer usable, you must ensure the bike is securely packaged to prevent any damage in transit. We can provide new packaging for your return, chargeable at £25.
The courier will collect the item(s) from you. After that it usually takes one working day for the products to be delivered to Raleigh.
Once we receive your return it will be inspected and your refund will be issued within 14 working days. We charge £35 for a return, which we deduct from your refund.
You can view our full returns information and FAQs here: Returns
Faulty items
Can be returned within 30 days of delivery. This is free of charge.
After examination in our warehouse to validate the product is faulty, a full refund will be issued.
The refund will be issued within 10 working days after the fault verification.
Returning a click and collect order
How it works
Before contacting the store you collected your item(s) from: contact Customer Service via e-mail (support@raleigh.co.uk) or phone (01271 500194) to notify us of your return. Make sure you do this within 30 days from the collection date of your order. This is to ensure that your refund is issued successfully.
Our customer service team will provide you with a returns number.
Return the bike to the store which you originally collected your item(s) from.
Raleigh will then liaise with our partner dealer who will repackage the product(s). Raleigh will also arrange collection from our partner dealer the next working day.
Once we receive your return it will be inspected and your refund will be issued within 14 working days. We charge £35 for a return, which we deduct from your refund.
You can view our full returns information and FAQs here: Returns
Faulty items
Can be returned within 30 days of delivery. This is free of charge.
After examination in our warehouse to validate the product is faulty, a full refund will be issued.
The refund will be issued within 10 working days after the fault verification.
Shipping
Home delivery
Shipping charges
Free delivery on all bikes
How does it work?
Once you’ve found your dream bike, head to checkout and choose ‘Home delivery’ as your shipping method
Type in your address details, click proceed to billing and finish your order
After we’ve got your order, our Cytech-trained mechanics will build your brand new bike and carry out the necessary PDI safety checks
So your bike can fit in the box, we’ll loosen the handlebars and turn them to one side
DX will deliver your bike to your home (they’ll give you a tracking number to keep an eye on your bike’s journey)
When your bike arrives, all you need to do is attach the ancillary items (such as pedals and baskets) and turn and tighten the handlebars. Don’t worry, we’ll include instructions for this bit
Hop on and enjoy your ride!
Lead times
Please allow up to 3-5 working days for your order to be built, safety checked and dispatched. You will receive an email from DX when your bike leaves us, advising a delivery date.
Collect in store
How does it work?
Once you’ve chosen the perfect bike, head to checkout and choose ‘Collect in Store’ as your shipping method
Fill in your postcode and find your nearest store
Click proceed to billing and finish your order
After we process your order, you’ll get an order confirmation with all the details you need from your chosen dealer
The dealer will assemble your bike for free – when it’s ready, they’ll contact you to arrange a collection time
For security, you’ll need to print your order confirmation and bring it with you (if you don’t have a printer, you can bring the order number along with a form of ID)
The retailer will either stamp your confirmation or give you a dated receipt to acknowledge that your order has been collected
Collect your bike and enjoy the ride!
Lead time
Please allow up to 7 working days for your order to be delivered into the store. The store will then build and inspect your bike, then be in touch to arrange the collection.
Which stores are available for Collect in Store?
You can use our Store Locator to find the stores that provide Collect in Store.
More Information
More Information
Frame Type
Uni
Frame
Relaxed frame for riders between 155-200 cm
Short Description
De slimme urban e-bike, gebouwd voor vrijheid, afgestemd op de stad en aangedreven door 135 jaar vakmanschap.
Motor Brand
MIVICE
Mudguard Rear Brand
Raleigh
Mudguard Front Brand
Raleigh
Tyre Brand
Raleigh
Rear Light Brand
Raleigh
Front Light Brand
Raleigh
Brake Front Brand
Tektro
Battery Capacity
360 Wh
Battery Location
Powertube
Battery Brand
Vestel
E-Bike System
MIVICE
Brake Rear Type
Hydraulic Disc brake
Brake Rear Brand
Tektro
Brake Front Type
Mechanical Disc brake
Seatpost Type
Non Suspension
Seatpost Brand
Kalloy
Gear Type
Single Speed
Stand Brand
MASSLOAD
Front Fork Type
Non Suspension
Frame material
Aluminium
Crankset Brand
Samox
Saddle Type
Tour
Saddle Brand
Velo
Stem Brand
Raleigh
Handlebar Brand
Raleigh
Chain Brand
Gates
Modelyear
2026
Motor Location
Rearwheel
Stand over height [mm]
830 mm
Stack [mm]
602 mm
Seat tube length [mm]
582 mm
Seat tube angle
72.5 degrees
Reach [mm]
430 mm
Head tube length [mm]
145 mm
Head tube angle
72.5 degrees
Wheelbase [mm]
1106 mm
Commercial weight kg
21 kg
Display Brand
MIVICE
Chain stay length [mm]
474 mm
Brake Rear Mount
Post Mount
Brake Front Mount
Post Mount
Seatpost Material
Aluminium
Handlebar Material
Aluminium
Charger Brand
MIVICE
Product Base Color
Gold
Seatpost Diameter
31.6 ml
Motor Torque [nm]
35 Nm
Charger
MIVICE Quick Charger Quick-Charger 5A
Charger Kind
Quick-Charger 5A
Brake Front Kind
HD-T3020
Spoke Kind
CN
Mudguard Rear Kind
Aluminium, black
Crankset Kind
EC33-F0-JIS-R EC33-F5-JIS-L
Crankset Teeth
60
Chain
Gates Belt
Rearbreak
Tektro Hydraulic Disc brake
Brake Front
Tektro Hydraulic Disc brake HD-T3020
Battery
Vestel Li-ION InTube IF04 360 Wh
Mudguard Front Kind
Aluminium, black
Cassette Teeth
22
Stand Kind
CL-KA124, Center, L: 270 mm
Model Code
VTAS2
Wheel Size Rear
27.5
Handlebar Kind
One piece handlebar with stem design by Raleigh
Tyre Kind
ONE
Rear Light Kind
Integrated rear light, 10lm K-mark certified
Front Light Kind
Integrated front light, 170lm K-mark certified
Headset Kind
1.5"+1.5"
Seatpost Kind
SP-320, Dia. 31.6 mm, L: 350 mm
Saddle Kind
VL-3625
Stem Kind
integrated in Handlebar
Crankset
Samox EC33-F0-JIS-R EC33-F5-JIS-L
Product Second Color
White
Battery Kind
InTube IF04 360 Wh
Color code (hex)
FAF9F6
Commercial color
OFF WHITE GLOSSY
Tyre
Raleigh ONE 56-584
Stem Description
Raleigh Not Adjustable integrated in Handlebar
Stand
MASSLOAD Single CL-KA124, Center, L: 270 mm
Display Kind
C201B Accell 36V, 250W Remote
FLARTNR
V25ONE20
DGARTNR
V25ONE20
Wheelsize Description
27.5
Spoke
CN
Seatpost
Non Suspension
Handlebar
Raleigh One piece handlebar with stem design by Raleigh
Gear
Single Speed
Front Light
Raleigh Via E-bike System Integrated front light, 170lm K-mark certified
Frame
HIGH Aluminium Uni
Display
MIVICE C201B Accell 36V, 250W Remote
Headset
Integrated 1.5"+1.5"
Saddle
Velo Tour VL-3625
Rear Light
Raleigh Via E-bike System Integrated rear light, 10lm K-mark certified
Mudguard Rear
Raleigh Aluminium, black
Mudguard Front
Raleigh Aluminium, black
Motor
MIVICE
Suitable For Childseat
No
Tyre Size Etrto
56-584
ERARTNR
V25ONE20
Crankset Type
single
Chain Type
Belt
Stem Type
Not Adjustable
Stem Adjustable
No
Ring
Yes
Headset Type
Integrated
Number Of Gears
1
Front Fork Material
Aluminium
Colour
WHITE
Meet the Raleigh ONE, our smart, connected e-bike built for the everyday ride and the spontaneous detour.
With low-maintenance components and app-enabled security, the ONE is your go-anywhere companion.
Add a membership to unlock even more protection: theft alerts, smarter maintenance and total peace of mind.
Connected with the present.
THIS ISTHE ONE.
SMART URBAN E-BIKE
Smooth, silent, and built for low-maintenance city riding.
INTEGRATED APP
Stay connected with tracking, locking, and ride stats.
MEMBERSHIP TIERS
Upgrade to unlock intelligent security, services and insurance.
Grippy, comfortable and tram-track-proof for confident city riding.
HYDRAULIC DISK BRAKES
Reliable stopping power in all conditions, wet, dry or muddy.
CARBON BELT DRIVE
No grease, no mess, no maintenance headaches. Just ride.
INTEGRATED LIGHTS
Dual front lights with adjustable brightness and smart automatic mode keep you visible day and night.
SMART FEATURES
ANTI-THEFT
PROTECTION
Every Raleigh ONE comes with built-in digital security. Upgrade through memberships for even more protection.
FOREVER FREE
AUTO-ARM & BIKE ALARM
Walk away and your bike arms itself. If anyone tampers with it, the alarm sounds, lights flash and you get instant alerts.
FOREVER FREE
STOLEN MODE
Flag your bike as stolen. The ONE sends frequent location updates, lets you share a live tracker for recovery, and locks down its electronic components so thieves can’t use or repurpose them.
ADD-ON
GPS TRACKING
Energy-efficient GPS tracking using last-known location logs, armed, disarmed or disturbed.
ADD-ON
THEFT-INSURANCE (ADD-on)
Covers theft including theft of parts or accessories and total write-off.
MAKE YOUR BIKE
EVEN SMARTER
ADD-ON
BIKE SHARING
Share with up to four trusted friends or family members. (COMING SOON)
ADD-ON
TOUCH & GO
Your phone connects in the background. Tap the power button and ride.
ADD-ON
SMART MAINTENANCE
Usage-based reminders keep your bike running at its best.
ADD-ON
OVER THE AIR UPDATES
Your bike improves automatically, no cables, no faff.
arm bike
support 
BIKE SHARING
REPORT STOLEN